Privacy Policy for Website and SMS Use –  The Miletic Center

Effective Date: January 1, 2024

Last Updated: January 1, 2025

This Privacy Policy explains how The Miletic Center (“we,” “our,” or “us”) collects, uses, and protects personal information obtained through our website and SMS communications. By using our services, you agree to the terms outlined in this policy.

SMS Terms of Service:
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from The Miletic Center. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://themileticcenter.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

 

  1. Information We Collect

We may collect the following types of personal information:

  • Website Use: Name, email address, phone number, IP address, and other information submitted via forms or interactions on our website.
  • SMS Communications: Name, phone number, and any additional data provided during opt-in processes or through SMS interactions.
  1. How We Collect Information
  • Website: Through online forms, cookies, and user interactions on our website.
  • SMS: When you opt into our SMS program via online forms, text message keywords, or verbal/written consent.
  1. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our services.
  • To send notifications, updates or other relevant messages via SMS.
  • To respond to inquiries or customer service requests.
  • To comply with legal obligations or enforce our terms.
  1. Data Sharing

We may share your personal information with:

  • Third-party service providers who assist in delivering SMS communications (e.g., platform providers or phone carriers).
  • Legal authorities if required by law.

We do not sell your personal data to third parties.  We abide by all HIPAA regulations regarding your privacy.

  1. User Rights

You have the following rights regarding your personal information:

  • Access: Request access to the data we have collected about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to legal requirements).
  • Opt-Out: Opt out of receiving SMS messages by replying “STOP” to any message or contacting us directly.
  1. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

  1. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings.

  1. SMS Program Terms

By opting into our SMS program:

  • You consent to receive recurring messages from The Miletic Center.
  • Message frequency may vary based on user activity.
  • Standard messaging and data rates may apply.
  • You can opt out anytime by replying “STOP.”
  1. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

  1. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

The Miletic Center

36800 Woodward Avenue Suite 112

Bloomfield Hills, MI 48304

[email protected]

248-593-8540

This Privacy Policy ensures compliance with applicable laws such as GDPR, CCPA (CPRA), TCPA, and CAN-SPAM regulations. For legal advice specific to your business needs, consult a qualified attorney.